Four steps, then we handle your post
How our virtual office and mail scanning work, from choosing a plan to your first scanned letter.
Step 1: Choose a plan
Pick the plan that matches what you need the address for.
- Simple gives you a business and trading address.
- Admin adds your registered office and directors' service address on Companies House.
- Exec adds weekly forwarding of your original letters.
Step 2: Verify your ID
We check every customer's ID before they can use the address.
- You show us photo ID and proof of your home address online.
- For a limited company, we also check the people who own and control it, using Companies House.
- You tell us how you want your post handled. Choose to have letters opened and scanned, or held for collection or forwarding without being opened.
- You agree to our terms and pay the one-off £39 verification and activation fee.
Step 3: Use your new address
Your address is active once your own checks are complete.
- You get a suite number. Put it with your business name on every letter you ask people to send.
- Use it on your website, invoices, and letterheads.
- On Admin and Exec, update your registered office and directors' service address at Companies House.
Step 4: We scan and text you
Post that arrives on a working day is dealt with that day.
- We scan your letter and send you a text and an email to say it's there.
- If you've agreed to mail scanning, the email includes the scan. You can also read and download it in your online account.
- If you'd rather we didn't open your post, we still tell you it has arrived, and hold it for you.
- On Admin and Exec, urgent legal and HMRC post is flagged by text.
- On Exec, we post your original letters to you once a week.
- Scans are kept for 90 days, then deleted for good.
Text and email, every time
Every letter gets a text and an email on the day it's handled. You choose the mobile number and email address we use.
90 days, then deleted
Your scans stay in your account for 90 days. Download anything you want to keep. After that we delete them for good.
Your address in Roker
Sign up online in about ten minutes. You can use the address once your ID checks are complete.
Questions first? Call 0191 743 6078.